Effective Date: August 22, 2024
At Rav Handyman, we value the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, interact with our services, or communicate with us in any way.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you visit our website, request services, or contact us. This information may include:
• Personal Identification Information
: This includes your name, email address, phone number, and physical address. This information is collected when you fill out contact forms, request service quotes, or subscribe to our newsletter.
• Payment Information
: If you purchase services through our website, we collect payment details, including your credit card number, billing address, and other payment-related information. This information is processed securely through our third-party payment processors.
• Log Data
: When you visit our website, our servers automatically log certain information such as your IP address, browser type, operating system, referring URLs, and pages visited on our site. This data helps us analyze trends and improve our website’s performance.
• Cookies
: Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device and allow us to remember your preferences, track your interactions with our website, and deliver personalized content.
2. How We Use Your Information
The information we collect is used for various purposes, including:
• Providing Services
: We use your personal information to schedule and deliver handyman services, respond to your inquiries, and provide customer support.
• Processing Payments
: Your payment information is used to process transactions for the services you request. We work with trusted third-party payment processors to ensure your financial data is handled securely.
• Improving Our Website
: Log data and cookies help us analyze how visitors use our website, allowing us to make improvements, enhance user experience, and optimize our services.
• Communication
: We may use your contact information to send you updates, promotional offers, and other information related to our services. You can opt-out of these communications at any time by following the unsubscribe instructions provided in our emails.
3. Sharing Your Information
We respect your privacy and will not share your personal information with third parties, except in the following situations:
• Service Providers
: We may share your information with third-party vendors and contractors who assist us in providing services, processing payments, or operating our website. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Compliance
: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes, or to protect the rights, property, and safety of Rav Handyman, our customers, or others.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable privacy laws.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Rav Handyman
This policy provides a general overview and should be customized to fit the specific practices of “Rav Handyman.”